By enrolling you are reserving a space in one of our courses. Our class sizes are limited to ensure quality. Therefore, our office must be notified at least 5 business days before the class begins for any transfers or refunds (minus a 25% processing fee). We regret that we are unable to refund enrollment fees once class has commenced.
All refund requests must be made in writing & emailed to our office at: [email protected].
If your dog is unable to attend due to an injury or illness during your course, you will receive a 50% discount towards a future class. If we cancel a class, you will receive a full refund. Please carefully consider your schedule, commitment to training, and your dog before registering for class.
There is a $35 fee for returned checks. Please make checks out to: Rebekah Hintzman
Requests to transfer to another course must be made at least 5 business days before the original class start-date. Make-ups for missed classes are handled on a case-by-case basis, you are welcome to sit in on any session without your dog, at any time and at any of our locations.
Your dog must have been examined by and received a clean bill of health from a veterinarian. Specifically, your dog must be current on DHLPP/ DA2PP and Rabies. Dogs must be free and clear of external parasites (mites, fleas, etc.) at all times. You must submit printed receipts from your vet showing the appropriate information. Dogs without proper health certification will not be admitted to class. No exceptions!
RULES & REGULATIONS of RUFF Academy Real Life Dog Training: